Shipping policy

Shipping Policy

This Shipping Policy explains how orders placed on NewBrewAura are processed and shipped.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Business days do not include weekends or public holidays.

Once an order has been processed and shipped, tracking information will be sent to the email address provided at checkout.

Shipping Location

Orders are shipped from within the United States.

We currently deliver to addresses within the United States.

Estimated Delivery Time

Estimated delivery time is typically 3–10 business days after shipment. Delivery times may vary depending on the destination, carrier operations, weather conditions, and other external factors.

Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow time for the carrier system to update tracking information.

Delays

While most orders arrive within the expected timeframe, delays may occasionally occur due to carrier issues, weather conditions, or increased shipping volume.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout. Orders with incorrect or incomplete addresses may be delayed or returned.

Lost or Damaged Packages

If a package is lost during transit or arrives damaged, please contact us at support@newbrewaura.com. We will review the situation and assist where possible.