Terms of service

Terms of Service

NewBrewAura is operated by YJDSXHNVB LLC. By visiting our website, placing an order, or using our online store, you agree to the terms described below. Please review these terms before purchasing from NewBrewAura.

Online Store Use

NewBrewAura provides an online retail store for practical drinkware products, including coffee mugs, glass cups, double wall glass mugs, insulated drinkware, and related drinkware essentials. Customers agree to use our website only for lawful personal or business purposes.

Product Information

We make reasonable efforts to provide accurate product titles, descriptions, images, pricing, and availability. Product colors, sizes, finishes, and appearance may vary slightly due to screen settings, photography, manufacturing differences, or product updates.

Orders and Acceptance

Placing an order does not guarantee acceptance. We may review, cancel, or refuse an order if information is incomplete, payment cannot be verified, the product is unavailable, the order appears fraudulent, or there is an error in pricing or product information.

Pricing and Payment

Prices are shown on the website and may change without notice. Payment is required at checkout. Payment processing is handled by secure third-party payment providers. NewBrewAura does not store full payment card numbers on our website.

Shipping

Orders are typically processed within 1–3 business days after payment is received. After shipment, most orders are delivered within an estimated 3–10 business days, depending on destination, carrier service, holidays, weather, and other delivery conditions. Please review our Shipping Policy for additional details.

Returns and Refunds

Eligible unused items may be returned within 30 days after delivery according to our Return & Refund Policy. Returned items should be unused, in their original condition, and include original packaging and accessories when applicable.

Customer Responsibilities

Customers are responsible for providing accurate account, billing, shipping, and contact information. NewBrewAura is not responsible for delivery issues, delays, or failed communications caused by incorrect or outdated customer information.

Care and Use

Product care instructions may vary by material, finish, lid, coating, straw, or included accessory. Customers should review product details before use. NewBrewAura is not responsible for damage caused by misuse, improper cleaning, accidental breakage, or failure to follow applicable care guidance.

Website Content

All website content, including text, layout, images, product information, graphics, and branding, is provided for store and product information purposes. Customers may not copy, reproduce, misuse, or republish website content without permission.

Prohibited Activities

Customers may not use our website for unlawful activity, fraudulent orders, unauthorized access, interference with store operations, abuse of promotions, scraping, spam, or any activity that may harm NewBrewAura, our customers, payment providers, or service providers.

Third-Party Services

Our store may use third-party services such as payment processors, shipping carriers, website hosting, analytics, fraud prevention tools, and customer support systems. These providers may have their own terms and privacy practices.

Limitation of Liability

To the fullest extent permitted by applicable law, NewBrewAura and YJDSXHNVB LLC are not liable for indirect, incidental, special, or consequential damages arising from website use, product use, order delays, delivery issues, or service interruptions.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our store operations, policies, products, services, or legal requirements. Updated terms will be posted on this page.

Contact Information

For questions about these terms, orders, products, or customer support, contact us at:

NewBrewAura
Operated by YJDSXHNVB LLC
408 W 4th St, Wray, CO 80758, United States
Email: support@newbrewaura.com
Phone: +1 410-908-2021

.nba-policy { max-width: 880px; margin: 0 auto; padding: 64px 20px; color: #241914; font-family: inherit; line-height: 1.75; } .nba-policy h1 { margin: 0 0 24px; font-size: clamp(38px, 5vw, 56px); line-height: 1.05; letter-spacing: -0.045em; color: #221712; } .nba-policy h2 { margin: 34px 0 12px; font-size: 24px; line-height: 1.25; letter-spacing: -0.025em; color: #241914; } .nba-policy p { margin: 0 0 16px; color: #5f554f; font-size: 16px; } .nba-policy strong { color: #241914; } .nba-policy a { color: #2a1b13; text-decoration: underline; text-underline-offset: 3px; }